Staff


Click on one of the people below to find out more information.

Sales

Chad Richardson
Dealer
(563) 582-5411

"Chad is the 3rd generation Richardson at the dealership. When you see the intensity of his work ethic, you will know he's highly focused on growing the business. I first met Chad when he was 5 and noticed even at this young age, he's like a sponge; Always looking to soak up other people's ideas, processes, and asking good questions. Anything to better himself and the business he now represents. Now this may sound like he's totally serious all day long; Not true. Many times throughout the day I hear from his office this loud, deep, hearty laugh. I think he gets it from his old man."

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Dennis Leick
General Manager
(563) 582-5411

"My name is Dennis Leick, and I started on the sales floor here in 1983. I was 9 at the time (OK, that was a flat-out lie) and I'm still here, which I know is unheard of in this industry. When people ask "why?", I always respond, "I'm still learning and having fun." I consider one of my greatest achievements to date is the assembling of the very best staff in the area. We constantly analyze the customer experience to create a fun, smooth process answering all of your questions and then moving forward at your pace. We are always focused on not only a single car sale, but all of your future transportation needs. We look forward to helping you!"

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Patrick Fair
Sales Manager
(563) 582-5411

"Pat Fair is the go-to guy when it comes to anything relating to IT, manufacturer programs and rebates. He deciphers and enjoys the sometimes overly complicated incentive communication. He is a calm, thoughtful listener and the store has come to rely on his friendly, professional judgement."

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Gene Pfab
Sales Manager
(563) 582-5411

"I start to get a little emotional and watery-eyed writing this bio. We've worked together for a v-e-r-y long time and pushed each other hard over the years. Many times into new and uncomfortable situations. Gene's a hardworking family man who does everything in his power to ensure the store's success. I mean, if Richardson Motors had a supreme court, Gene would be one of the judges. He has a unique ability to process things looking at the customers, salesperson's, and the dealership's point of view;  Very patiently listening to everyone's opinions before giving his own, and why. Even today, Chad continues to call on Gene to take the pulse of the store. I always say with any truly great relationship, you should make the other person better. No doubt in my mind he has done that for me, and I would hope he would say the same."

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Matt Meyer
Sales Manager
563-582-5411

Matt has always been drawn to automobiles and started his career in the industry back in 1998. His family said it must have started when he was young, watching the Dukes of Hazard, "just the good ole boys." Matt enjoys spending time with his family and his very spoiled German Shepard named Smoke. In his free time you will find him spending time outdoors in the timber. 

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Justin Hendrickson
Business Manager
(563) 582-5411

"Justin joined us in June of 2014 and is a daily source of entertainment. He is a United States Army veteran and served 9 years all over the world. Guests find Justin's experience, optimism, and hunger for approval refreshing. Many repeat customers bypass their sales consultants and end up in Justin's office; Kicking back, discussing options and getting his opinion on "what should I look at next?". He has made a great addition to our store and is every day making dreams come true, helping people find and afford the right vehicle for them."

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Bryan Addie
Business Manager
(563) 582-5411

"Everybody loves Bryan because he's a good listener. He's quick to gather all the pieces of the puzzle; Your dream vehicle, budget range, and existing payoff. Then, he relies on his 29 years of expertise to find the right lender with the best interest rate. Good credit, bad credit, or no credit at all, everyone gets the same positive, easy-going attitude. Bryan is a devout family man with the most 5 beautiful kids; Ask to see pictures and you'll agree."

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Chris Cruse
Business Manager
563-582-5411

"Mr. Know-It-All, and I mean that with nothing but respect; He was born and raised around this business. His mother and uncle had long and successful careers in this industry, both here in the Midwest and in Arizona. When he graduated from high school, he thought he'd try something different and attended Arizona Culinary Institute. He still loves cooking but something about that new car smell brought him back to his roots. He's held numerous roles at multiple dealerships, and I'm sure he would love my job given the opportunity. Time will tell."

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Spence Birkenholz
Marketing Manager
(563) 582-5411

Bio coming soon!

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John Tierney
Sales Associate
(563) 599-3476

"Over-the-top customer service with a heart of gold, that's what you can expect when working with John. With many years of experience and great attention to detail, we actually have John training new employees. We, his co-workers, always joke that we feel like a professional greeter for him. Half of the people who walk through the door ask for him. We will warn you, he's a hugger. Everyone that comes in gets a hug. If you're not comfortable, just take a step back. He'll get the hint and settle for a handshake. Oh, and feel free to ask about his 7 kids and 18 grandchildren!"

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Tim Eppler
Sales Associate
(563) 582-5411

"This guy has forgotten more about this business than most of us know. He started young, mounting tires and turning wrenches. Then, he had his first shot at management running a very successful muffler shop. Next challenges: The sales floor, business office, and sale manager. As a result, he has an extensive storehouse of usable knowledge to help you find the "right one"."

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Rick Stuckey
Sales Associate
(563) 582-5411

"I sometimes think Rick Stuckey is part Labrador Retriever, he really likes to go for rides in the car. His enthusiasm for the products he sells, and the patience to make sure he finds the one just right for you is amazing. He started here in 2014 and has quickly built a very loyal following. Daily, he makes us all smile when you hear him and his customer laughing in his office."

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Scott Dannatt
Sales Associate
(563) 582-5411

"Did you ever watch the Andy Griffith show? There was a character, Opie Taylor, played by Ron Howard (he also played Richie Cunningham on Happy Days and is now a great movie director). Well, that is Scott! Positive, upbeat, and looking for the good in everything and everyone. Maybe that started in his last career; 17 years in healthcare. Ask him why everyone calls him "Doc". He really is a remarkably unique individual who entertains us daily. If you want to have fun purchasing your next vehicle, call Scott!"

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Darren Steffen
Sales Associate
563-582-5411

"Black or white. The right way or the wrong way, never "that's good enough." I say that in a positive way, he really is a perfectionist. I think it comes from his background. He graduated from collision repair school and his first job was working at a highly specialized Corvette restoration business, restoring only 1953-1967 Corvettes; a great foundation for doing the job right. He still carries that passion through providing the best buying experience, anywhere."

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Avery Willborn
Sales Associate
563-582-5411

"Avery is simply put, the nicest guy we know and we're certain his customers agree. If you're tired of dealing with high-pressure sales people, you're going to love Avery. His highest priority is making sure that your next vehicle purchase is an enjoyable experience. After all, spending your hard-earned money should be fun. His contagious enthusiasm for his career, co-workers, and customers is refreshing."

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Rick Carlson
Sales Associate
563-582-5411

Rick started his automotive career in 2014 after a long career in the construction tool industry. Recently relocated to Dubuque,  he's excited to explore Iowa with his wife. He is also looking forward to fishing and spending time with his daughter, son in law, and grandchildren.

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Brandon Finley
Sales Associate
563-582-5411

"One of our Sales Department's greatest new talents is Brandon. He was discovered by Mike Sullivan (Business Manager) working the window at a local car wash. His enthusiasm and passion in that position for giving great customer service was quickly recognized. He is soft-spoken with a sincere interest in helping you find the "right one". If you're looking for a long term relationship with someone you can trust and believe in, then look no further."

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Tom Sladky
Sales Associate
563-582-5411

"Tom has a very interesting background, starting his unusual career working in a factory making clothing. He was young, energetic, and had a great eye for style. They quickly promoted him into sales, which put him on the road traveling 7 states in the Midwest. He tells great stories of the relationships he built while calling on "Mom & Pop" high-end clothing stores. Name any major city and he still remembers who he called on and what was the best restaurant in town. From here, his stories get even bigger and better. On his last year 'repping clothes, he was living in Miami and logged over 150,000 miles flying all over the world. Thankfully, his brother convinced him to give the auto industry a try. His dedication to great customer service and laid-back attitude is a perfect fit for this store."

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Vern Vondal
Sales Associate
563-582-5411

"He launched his career at the young age of 17 and his talents quickly moved him to Assistant Manager at Kentucky Fried Chicken. Don't bother asking him about the secret recipe, he swears he doesn't know it. Next was waiting tables and tending bar in Galena. He then worked as a loan officer for US Bank and a school liaison for the Dubuque School District, all while working part-time at Men's Wearhouse. Yes, he's the best dressed guy here. Vern was a customer here for many years and when we heard of his stellar reputation for great customer service, we convinced him to come on board; He says he found his home."

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Joe Falatic
Sales Associate
563-582-5411

Bio Coming Soon!

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Brittain Houghton
Sales Associate
563-582-5411

Bio Coming Soon!

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Bob Jansen
Sales Associate
563-582-5411

Bio Coming Soon!

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Adam Kronfeldt
Sales Associate
5635825411

Bio Coming Soon!

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Service, Parts & Body Shop

Lance Miller
Service Manager
(563) 582-5411

"I couldn't do this job, no way, no how. He's like an air traffic controller watching 100+ planes a day flying in and out of his airspace. Ok, it's more like 115 cars and 16 technicians in and out of his shop. Amazing to watch how he keeps everything moving. Then, throw in the manufacturer's demands and jumping through the hoops for warranty companies. I really don't have enough space in this brief profile to cover his daily responsibilities. I couldn't imagine working here without him. He really has played a crucial role to this store's success; I think it comes from his "old school" attitude. The sales department sells the customer the first car, but service is responsible for every one there-after."

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Rick Rogers
Service Advisor
(563) 582-5411

"Our guy Rick is pretty much a legend in these parts. He acquired a massive amount of experience turning wrenches for Montgomery Ward's way back in the early 70's (I had someone tell me he had a ponytail back then). Then, he became a tire guru while managing a Tandem store. He respects your time and always finds a way to get it done, and done well."

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TJ Wernimont
Service Advisor
(563) 582-5411

"TJ started with Richardson Motors on the lube rack changing oil and rotating tires. His father, Tom, is a technician here. The man can fix anything and has a great sense of humor. We had a service advisor opening and TJ begged us for the opportunity; We couldn't be happier to have him front and center. He truly loves the industry and the people he meets. When he's not assisting them at the store, he's meeting them on the dance floor. He owns a very successful DJ service, Excel, and is booked sometimes a year in advance. His gigs are usually local but he's traveled as far as the Twin Cities and Las Vegas. He's married and has 3 young boys; Dakota, Dylan, and Drew. He really is one of the hardest working guys I know, but to him it's not work, he genuinely enjoys what he does."

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Eric Klossner
Service Advisor
(563) 582-5411

Bio coming soon!

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Dave Paisley
Parts Manager
(563) 582-5411

If parts are what you're after, Dave is the man to see; he has been with the dealership since 1989! In his free time, Dave is an avid outdoorsman and sports fan. He enjoys a round of golf, hunting, and rooting for the Cincinnati Reds, Dallas Cowboys, and Iowa Hawkeyes.

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Andy Gillip
Body Shop Manager
5635825411

Bio coming soon!

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Internet Sales Specialists

Ryan Brendemuehl
Internet Sales Associate
(563) 582-5411

"Strong attention to detail, high-touch customer care, and a pleasure to work with, that's Ryan. Born and raised in Lancaster, Wisconsin. In 2003 he moved to Chicago and started his automotive career selling VWs for 10 years. Missing his family and not enjoying Chicago's big-city shenanigans, he wanted to move back home. Asking around his hometown, he said the Richardson name kept coming up which ultimately ended with us convincing Ryan to lend his skills here; Great move for everyone. Please call him, and you will think the same."

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Sam Weber
Internet Sales Associate
563-582-5411

"Sam is young, bright, and filled to the brim with attitude. He was born is South Korea, raised in Cedar Rapids, and fell in love with his wife at Emmaus Bible College here in Dubuque. Sam has a wide retail background having worked at Chuck E Cheese, Famous Footwear, and Verizon. His main focus is, and always will be, an honest customer-focused experience during and after the sale. He's young and his goal is to develop a genuine long-term relationship with the people he does business with. After all, that passion he shares for customers is why he loves coming to work every day."

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Customer Care

Mary Shulgin
Customer Care Manager
(563) 582-5411

Bio coming soon!

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Patsy Schueller
Customer Care Service Representative
(563) 582-5411

Bio coming soon!

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Kinzee Stram
Customer Care Sales Representative
(563) 582-5411

Bio coming soon!

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Emily Weber
Customer Care Service & Sales Representative
(563) 582-5411

Bio coming soon!

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